At Press and Tailor, we are excited to introduce our home delivery services, bringing unparalleled convenience to our customers' doorstep. This service is designed to enhance the luxury and ease of garment care while streamlining the process for busy, modern lifestyles.
Find quick answers to our most frequently asked questions. Can't find what you're looking for? Contact us directly for more information.
What is dry cleaning?
Dry cleaning is a cleaning process that uses a specialized, water-free solvent to clean clothes and fabrics. It’s ideal for delicate materials and items that may shrink, fade, or lose shape when washed with water.
What items can be dry cleaned?
Most types of clothing can be dry cleaned, including suits, dresses, coats, and items made from delicate fabrics like wool, silk, and linen. In addition to clothing, we can dry clean household items like drapes, curtains, and comforters, as well as accessories such as shoes, handbags, leather goods, and other specialty items. Our dry-cleaning process ensures these items receive the care they need to maintain their quality and appearance.
Can you handle tough stains?
Absolutely! Our team is trained in stain removal techniques. Just bring in the item as soon as possible and let us know what caused the stain to ensure the best results.
Are your cleaning products eco-friendly?
Yes, we use environmentally friendly, non-toxic solvents and methods that are safe for fabrics and gentle on the environment.
How should I care for my clothes between dry cleaning sessions?
Keep your clothes in a well-ventilated area, avoid excessive sunlight, and store them in breathable garment bags to prevent dust and damage. For wool or other sensitive fabrics, fold items to avoid hanger marks.
What payment methods do you accept?
We accept credit/debit cards, mobile payments, and cash. You can pay at the time of service or online for pickup and delivery orders.
What happens if an item is lost or damaged?
Although we take great care with every item, if a garment is lost or damaged, please contact us immediately. We have a policy in place to address such situations fairly and aim to resolve them as quickly as possible.
